Section 1
Who We Are
Composure is operated by Ghost Cat Industries, which is responsible for the personal information collected through this website.
Contact email: support@composure.golf
Business address: Ghost Cat Industries
Suite 713
80A Ruskin Ave
Welling
DA16 3QQ
United Kingdom
Section 2
Data We Collect
We only collect the minimum data required to process your orders, provide customer support and communicate with you directly.
Identity Data: Your name and surname.
Contact Data: Your email address and phone number.
Delivery Data: Your billing and shipping address so we can process and deliver your order.
Technical Data: Your IP address and basic browser characteristics, collected for security and site functionality purposes.
We do not store or process your credit or debit card information. All transactions are handled securely by our third-party payment processor.
Section 3
How We Use Your Data
We use your personal information only where we have a valid reason to do so.
This includes:
- Processing, packing and shipping your order. Our lawful basis is the performance of our contract with you.
- Providing order support and responding to customer-service enquiries. Our lawful basis is the performance of our contract with you and our legitimate interest in providing effective customer service.
- Maintaining order, payment and accounting records where required by law. Our lawful basis is compliance with a legal obligation.
- Protecting the website, preventing fraud and maintaining technical security. Our lawful basis is our legitimate interest in operating a secure and reliable service.
- Sending marketing emails only where you have actively chosen to receive them. Our lawful basis is your consent, which you may withdraw at any time.
Section 4
Data Sharing & Security
We do not sell, rent or trade your personal information to third-party marketing companies.
We share information only with service providers necessary to operate Composure and fulfil your order. These may include Stripe for payment processing, Royal Mail for delivery, Render for website and commerce hosting, Neon for database hosting, Zoho Mail for email services and professional advisers where required.
These providers may use your information only for the services they provide to us and must handle it securely and in accordance with applicable data-protection requirements.
Some service providers may process information outside the UK. Where this happens, we require appropriate legal safeguards to protect your information. Further details may be requested by contacting support@composure.golf.
Section 5
Cookies
Composure uses cookies and similar technologies that are necessary for the website, shopping basket and checkout to function correctly.
With your consent, we may store a first-party partner attribution cookie for up to 30 days when you visit Composure through an approved partner referral link. This allows us to attribute a qualifying purchase to that partner and calculate commission. The cookie does not contain your name, email address, payment information or commission rate. You can refuse or withdraw this consent at any time through Cookie Settings.
You can also control cookies through your browser settings, although disabling essential cookies may prevent parts of the website or checkout from working correctly.
composure_cookie_consent — Essential: Remembers your cookie choice and the consent version for up to 6 months.
Cart and checkout storage — Essential: Remembers basket contents and short-lived checkout state so the shop can function.
composure_partner_attribution — Optional: Stores only a signed, opaque referral token for up to 30 days after you consent.
Section 6
How Long We Keep Your Data
We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as required by law.
Order, payment and accounting records are retained for the period required to meet our legal, tax and accounting obligations. Customer-service correspondence and technical records are retained only for as long as reasonably necessary to resolve enquiries, protect the service and maintain appropriate business records.
When personal information is no longer required, it is securely deleted or anonymised.
Section 7
Your Rights
Under UK GDPR, you have rights over your personal information.
Your rights may vary depending on the reason we use your information and are subject to certain legal exemptions.
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct inaccurate or incomplete information.
- Request that we delete your personal data, where legally possible.
- Object to or restrict certain types of processing.
- Withdraw consent from marketing communications at any time.
To exercise any of these rights, please contact us at support@composure.golf.
You also have the right to complain to the Information Commissioner’s Office if you are concerned about how we use your personal information.
Contact
Questions About Privacy
If you have any questions about this Privacy Policy or how your information is handled, contact Ghost Cat Industries at support@composure.golf.